What sets us apart from other companies is that we will go above and beyond for every last client that we have. No matter how successful and large we get we will take care of you just as if you are our most important client, because you are.

Phillip T - President & Founder

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Knowledgebase

The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.

Articles

Can I add money into my account for future use?
Yes, by logging into your client side panel on www.tserverhq.com you can go to your account,...
Views: 3
Can I raise or lower the slot count on my server?
Yes! By logging into your client side panel at www.tserverhq.com and going to "My Products"...
Views: 6
Cancellation Types
There are 2 different cancellation types: End of Billing Period Immediate End of Billing...
Views: 197
How do i change my contact info?
Log Into Your account in the client area http://tserverhq.com/clients then under user menu click...
Views: 191
How do I pay with only a credit card?
Select the credit card / Paypal method. We have merchant accounts that run through Paypal this...
Views: 100
I want to cancel my service, how do I do this?
To cancel your service with us, you must first go to www.tserverhq.com and log into the client...
Views: 87
I want to cancel my service, how do i do this?
To cancel your service with us, log into your account on the client side panel at...
Views: 2
It says I have credit in my account, what does this mean?
If it says you have credits on your account it means that you have, at one point, created a...
Views: 76
My server was suspended, why?
Your account may have been suspended for one of many reasons: You have not paid your invoice so...
Views: 88
My Server was suspended, why?
If your server was suspended, it is because of lack of payment. If you do not pay for your server...
Views: 3
t says I have credit in my account, what does this mean?
A credit on your account is additional funds that have been sent to us, other than just...
Views: 2
What is Google Checkout and is it secure?
Google Checkout is an online payment processing service provided by Google for the main purpose...
Views: 71
What is Paypal and is it secure?
PayPal is an e-commerce business allowing money to be sent and received through the Internet,...
Views: 83
What is Pro Rata / Prorate?
Prorata Billing allows you to pay your balance on a fixed day of the month for products/services...
Views: 415
What is SSL?
Most people would think to themselves how secure and safe are the Invictus International online...
Views: 221
You advertise Automatic Setup, where is my server?
Your server is automatically setup within seconds after the receiving your payment, and an...
Views: 2
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