Support

It is crucial to any company that you provide the best possible services to its customers. We know that if we take care of your needs you will take care of ours.

There are several ways that we can help you with inquires.

Guides and Tutorials
Take a look at our various flash guides and tutorials to take you step by step in the management of your servers. If you don't know where to start take a look at these and usually it will help you even greater than if you were to talk to us directly.

Knowledgebase
The absolute fastest way you can get a solution to your problems is by taking a look at our ever growing FAQ (Frequently Asked Question). This will be able to help you with most of the questions you have. This includes notable questions that have been asked in person and through our ticket system

Submit a Ticket
The most personalized and accurate way you can get your answers is through our free Ticket system. You can submit an official ticket on our support site and we would be happy to help you with any concerns that you may have. We will respond to your inquiry quickly and professionally. Our response time is usually within an hour or so.
(Keep in mind that If you wish to see all of our support departments make sure your logged into our client area.)

If you need immediate attention you can always consider trying out our live chat feature. We do not guarantee that support representatives or employees will be always on. Simply click on the link above or on the button below and we will be happy to help you with your questions. Keep in mind that if no employees are currently available that submitting a ticket will still gain you a response. We have employees on staff for tickets 24 hours a day!