It is crucial to any company that they provide the best possible services to its customers. We know that if we take care of your needs you will take care of ours.
It is so nice to see a company that actually cares about its customers. I have done business with more companies than I can count in the last 5 years. From internet companies to companies we both deal with everyday. In that time period I listed of 5 years and maybe even longer.....I have NOT one single time found one of these companies that actually cares about the customers that give them money. TserversHQ is the very first. Funny thing about it is I only paid $1.00 for this service and you guys (and girls) have gone out of the way to stay in touch and keep me posted. I would have to say that TserverHQ's business model and defiantly customer support model should be a platform for EVERY company. I guess the only thing I can really say is Outstanding. Keep up the good work, and I will send as many people as I can your way.
There are several ways that we can help you with inquires.
The absolute fastest way you can get a solution to your problems is by taking a look at our ever growing FAQ (Frequently Asked Question). This will be able to help you with most of the questions you have. This includes notable questions that have been asked in person and through our ticket system
Submit a Ticket
The most personalized and accurate way you can get your answers is through our free Ticket system. You can submit an official ticket on our support site and we would be happy to help you with any concerns that you may have. We will respond to your inquiry quickly and professionally. Our response time is usually within an hour or so.
(Keep in mind that If you wish to see all of our support departments make sure your logged into our client area.)
We have a several live chat agents working in our local office. We do not guarantee that support representatives or employees will be always on. We also want to completely stress that someone is always in the office answering tickets. We proudly hold an average ticket response time of 37 minutes. To start a live chat visit the link above and we will be happy to help you with your questions. If live chat is unavailable submitting a ticket will still gain you a response within about an hour or less. We have employees on staff for tickets 24 hours a day!
TserverHQ is a subsidiary of
Invictus International INC.
PO Box 530
Sandy, UT 84091
United States of America
Phone Number »
We do NOT offer any type of sales or support over the phone. Our phone number is only for corporate interests.
- What are your options?
- Visit our Knowledgebase To view our guides, and to read the most commonly asked questions and issues.
- We provide premium 24 hour support through our client area Â» HERE You will usually get a response in under an hour.
- 24 hour e-mail support for Technical issues: email@example.com
- 24 hour e-mail support for Billing issues: firstname.lastname@example.org
- E-mail our sales department: email@example.com
- Also feel free to contact us in live chat if available.
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