- We will match and sometimes beat the price of any other legitimate hosting provider just tell support.
- If there is some issue or feature missing support will add it for you.
- If you are short on cash we would gladly work with your situation.
Just let our 24/7 support know! You'll get a response in usually an hour.
To properly cancel your account log into your client area and follow these steps:
- Visit this link - https://tserverhq.com/clients/clientarea.php?action=products
- Locate the server you wish to cancel. On the right hand side of that product there is a button to view the product details. Click on this button.
- The next page are the detailed specifications of your server. At the bottom of this page is a button that says request cancellation.
Types of cancellations can be found here: http://tserverhq.com/clients/knowledgebase/21/Cancellation-Types.html
We suggest the end of billing period so that you can get the best bang for your buck.
Your cancellation will then be processed at 1600 (4:00pm) GMT If they cancellation type applies. If you change your mind and want to remove your cancellation request please open a ticket in billing support ASAP that way they can remove the request before your service is shut off.