Yes, by logging into your client side panel on this site you can go to your account, and click...
Can i use automatic payments though PayPal subscriptions?Yes! We even encourage customers to make use of PayPal's wonderful subscription feature when...
Cancellation TypesThere are 2 different cancellation types: End of Billing Period Immediate End of Billing...
How much do I get back when taking advantage of the 30 day return policy?That highly depends. According to your agreed Terms of Service(TOS) we don't offer full...
I don't have enough to pay for my server anymore. What should I do?We have a few solutions to this. If you have run out of cash to use your server try having your...
I want to cancel my service, how do I do this?If you think there may be something wrong with your service or invoice we would be happy to help...
My Server was suspended, why?If your server was suspended, it usually is because of lack of payment. The exact reason will be...
My order was marked as fraud, help!The act of Fraud is rampant throughout the voice hosting industry and any other service that...
What are the differences in my Payment options?FeaturesCredit/Debit CardPayPal Third Party Integrated into your client area...
What is Paypal and is it secure?PayPal is an e-commerce business allowing money to be sent and received through the Internet,...
What is Pro Rata / Prorate?Prorata Billing allows you to pay your balance on a fixed day of the month for products/services...
Why does PayPal keep sending you payments when I have enough credits?PayPal subscriptions will send us payments whether there are credits in your account or not. We...
Why was my Credit Card declined?Every payment, and every purchase with our credit card billing is sent through a series of...
the system says I have credit in my account, what does this mean?A credit on your account are additional funds that have been sent to us, other than just paying...